Last updated: 13 May 2026
This Privacy Policy explains how DGN Apps (“we”, “our”, “us”) collects, uses, and protects your personal data when you use our mobile application and related services (the “Service”). We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data Controller
DGN Apps is the data controller responsible for your personal data. If you have questions about this policy, contact us at: support@dgnapps.space
2. Information We Collect
2.1 Information You Provide
– Account information: name, email address, phone number, postcode, profile photo
– Professional information: skills, work experience, job preferences, availability
– Identity verification: date of birth, right-to-work documentation
– Job-related content: job listings, applications, reviews, ratings, messages
– Payment information: bank details for payouts (processed securely and not stored on our servers)
2.2 Information Collected Automatically
– Device information: device type, operating system, unique device identifiers
– Usage data: app interactions, features used, timestamps
– Push notification tokens: for delivering notifications about jobs, messages, and updates
– Location data: postcode-based location for matching you with nearby jobs (we do not track real-time GPS location)
2.3 Information from Third Parties
– Google Sign-In: name, email address, profile photo (if you choose to sign in with Google)
– Apple Sign-In: name, email address (if you choose to sign in with Apple)
3. How We Use Your Information
We use your personal data for the following purposes:
– To create and manage your account
– To match workers with relevant job opportunities based on skills and location
– To facilitate communication between workers and employers via in-app messaging
– To send push notifications about new jobs, messages, applications, and reviews
– To process payments and payouts
– To verify identity and right-to-work status
– To display ratings and reviews
– To improve our Service and develop new features
– To prevent fraud and ensure platform safety
– To comply with legal obligations
4. Legal Basis for Processing
We process your data based on:
– Contract performance: to provide the Service you signed up for
– Legitimate interests: to improve our Service, prevent fraud, and ensure safety
– Consent: for push notifications and marketing communications
– Legal obligation: to comply with UK employment and tax regulations
5. Data Sharing
We share your data only in the following circumstances:
– With other users: your profile information, ratings, and reviews are visible to other users as necessary for the Service to function
– Service providers: we use third-party services to operate the platform, including:
– Cloud hosting and storage (for secure data and file storage)
– Email delivery services (for transactional emails)
– Firebase Cloud Messaging (for push notifications)
– Analytics services (to understand usage patterns)
– Legal requirements: when required by law, regulation, or legal process
– Business transfers: in connection with a merger, acquisition, or sale of assets
We do not sell your personal data to third parties.
6. Data Storage and Security
Your data is stored on servers located in the European Economic Area. We implement appropriate technical and organisational measures to protect your data, including encryption in transit (TLS/SSL), secure authentication, and access controls.
Uploaded files such as profile photos and job images are stored using encrypted cloud storage with access controls.
7. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. After account deletion:
– Account data is deleted within 30 days
– Anonymised reviews and ratings may be retained
– Data required for legal compliance may be retained for up to 7 years
– Backup copies are deleted within 90 days
8. Your Rights
Under UK GDPR, you have the right to:
– Access: request a copy of your personal data
– Rectification: correct inaccurate or incomplete data
– Erasure: request deletion of your data (“right to be forgotten”)
– Restriction: request limited processing of your data
– Data portability: receive your data in a structured, machine-readable format
– Object: object to processing based on legitimate interests
– Withdraw consent: withdraw consent at any time for consent-based processing
To exercise these rights, contact us at support@dgnapps.space. We will respond within 30 days.
9. Push Notifications
We use Firebase Cloud Messaging to send push notifications. You can manage notification preferences within the app settings or disable them through your device settings. Notification categories include:
– New job opportunities matching your profile
– Messages from workers or employers
– Job application updates
– Review notifications
– Account and security alerts
10. Cookies and Tracking
Our mobile application does not use cookies. We may use device identifiers for authentication and push notification delivery. We do not use third-party advertising trackers.
11. Children’s Privacy
The Service is not intended for individuals under 18 years of age. We do not knowingly collect data from children. If we become aware that we have collected data from a child under 18, we will delete it promptly.
12. International Transfers
Your data is primarily stored within the EEA. Where data is transferred outside the EEA (for example, to service providers), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email. Continued use of the Service after changes constitutes acceptance of the updated policy.
14. Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or our data practices, contact us at:
Email: support@dgnapps.space
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk if you believe your data protection rights have been violated.
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